Offer

Health services officer

Germany
Compare professions:
  • Informations
Kind of education and degree
Dual System: The venues for training are company and part-time vocational school (Berufsschule).
 
Areas of work and main activities

Field of activity

Health services officers contribute to the development of health services. They plan and co-ordinate business and service measures across a range of areas in the health service sector. They work especially in the areas of customer relations, personnel, resource management and administration, performance-related finance and accountancy specifically for the health service sector. The health services officer acts for his or her organization as a business interface, internally as well as externally, that is, in relation to other organizations in the health and social welfare service sector. Quality management and marketing tasks take on an increasingly important role.

Employers include hospitals, nursing care homes, day care centres and domiciliary care organizations, preventive care and rehabilitation centres, health insurance companies and medical services, medical bodies and associations, large private practices of physicians, emergency services and care trusts and charities.

The tasks of health services officers require knowledge of the legal principles underlying the health services, and of their structures and tasks, including those of the social welfare services. Skills are required in customer relations, record keeping and report writing, marketing, accountancy and finance, personnel, quality and resource management.

Occupational skills

Health services officers

  • apply social welfare and public health legislation,
  • plan and coordinate organizational and administrative processes,
  • use information and communications technologies,
  • contribute to the development of service products,
  • assess the market and draw up marketing concepts,
  • work in a team- and customer-oriented manner,
  • provide customer care and information,
  • employ work planning and control tools,
  • engage in accountancy and prepare cost estimates,
  • participate in the drawing-up of budgets on the basis of different funding sources,
  • prepare invoices for health insurance companies and other agencies covering health costs using documentation systems,
  • draw up and evaluate quality assurance measures,
  • process internal business reports,
  • compile, evaluate and present statistical information,
  • process personnel management information,
  • determine the need for, procure and administer necessary resources, products and services.

source: http://www.bibb.de

Education and training facilities
Oberstufenzentrum II Potsdam
Wirtschaft und Verwaltung
Zum Jagenstein 26
14478 Potsdam
Deutschland
tel.: +49 (0) 331 2 89 72 00
tel.: +49 (0) 331 2 89 72 01
e-mail: osz2.potsdam@t-online.de
Homepage

Duration of education/training

duration: 3 years
The venues for training are company and part-time vocational school (Berufsschule)

Contents of education/training
Number of hours (practical part)
Further training opportunities
Requirements for foreign persons to take up education
(for EU citizens)
the information is getting prepared and will be available soon
Requirements for foreign persons to take up education
(for Non-EU citizens)
the information is getting prepared and will be available soon
Requirements for foreign persons to start working
(for EU citizens)
the information is getting prepared and will be available soon
Requirements for foreign persons to start working
(for Non-EU citizens)
the information is getting prepared and will be available soon
Employee representatives (unions, professional associations etc.)
ver.di - Vereinte Dienstleistungsgewerkschaft
Bezirk Frankfurt/Oder
Frank Ploß
Zehmeplatz 11
15230 Frankfurt (Oder)
Deutschland
tel.: +49 (0) 0335/60677-0
tel.: +49 (0) 0335/60677-77
e-mail: BZ.ffo@verdi.de
Homepage
ver.di - Vereinte Dienstleistungsgewerkschaft

DGB Bezirk Berlin-Brandenburg
Keithstraße 1/3
10787 Berlin
Deutschland
tel.: +4930 21 240 - 111
Homepage

Employer representatives (chambers, industrial associations)
IHK Ostbrandenburg
Puschkinstraße 12b
15236 Frankfurt (Oder)
Deutschland
tel.: +49335 5621-1111
tel.: +49335 5621-1119
e-mail: info@ihk-ostbrandenburg.de
Homepage
IHK Ostbrandenburg

Placement offices
EURES-Beratung
Agentur für Arbeit
Regina Gebhardt-Hille
Bergerstr. 30
16225 Eberswalde
Deutschland
tel.: +49 3334 374615
e-mail: regina.gebhardt-hille@arbeitsagentur.de
Homepage
EURES-Beratung

Potential employers in the region
Klinikum Frankfurt (Oder) GmbH
Müllroser Chaussee 7
15236 Frankfurt (Oder)
Deutschland
tel.: +49 335 548- 0
tel.: +49 335 548-2003
e-mail: gf@klinikumffo.de
Homepage

ASB Seniorenheim
Caritas Altenhilfe gGmbH
Gubener Straße 2
15230 Frankfurt (Oder)
Deutschland
tel.: +49335 401289 0
e-mail: liesegang@asb-frankfurt-o.de
Homepage

Carl-Thiem-Klinikum
Thiemstr. 111
03048 Cottbus
Deutschland
tel.: +49355-460
e-mail: ctk@ctk.de
Homepage
Carl-Thiem-Klinikum

BARMER GEK
Axel-Springer-Straße 44
10969 Berlin
Deutschland
tel.: 0800 332060150
e-mail: service@barmer-gek.de
Homepage

Unfallkasse Brandenburg
Müllroser Chaussee 75
15236 Frankfurt (Oder)
Deutschland
tel.: +49335 5216-0
tel.: +49335 5216 222
Homepage

Offices for educational issues
Industrie- und Handelskammer Ostbrandenburg
Aus- und Weiterbildung
Holger Müller
Puschkinstraße 12 b
15236 Frankfurt (Oder)
Deutschland
tel.: +49 335 5621-1524
tel.: +49 335 5621-1196
e-mail: mueller@ihk-ostbrandenburg.de
Homepage
Speaks the following languages: deutsch, englisch
Industrie- und Handelskammer Ostbrandenburg

other useful contacts
IHK -Projektgesellschaft mbH
Internationale Zusammenarbeit
Puschkinstraße 12 b
D-15236 Frankfurt (Oder)
Deutschland
tel.: +49 (0)335 5621-2310
tel.: +49 (0)335 5621-2001
e-mail: projekt@ihk-projekt.de
Homepage
IHK -Projektgesellschaft mbH

IQ Netzwerk Brandenburg
Anerkennungsberatung
Julia Lexow-Kapp
Heinrich-Mann-Allee 103
14473 Potsdam
Deutschland
tel.: +49331866-5274
e-mail: julia.lexow-kapp[at]masf.brandenburg.de
Homepage
Speaks the following languages: deutsch, englisch, russisch
IQ Netzwerk Brandenburg

IQ Netzwerk Brandenburg
Anerkennungsberatung in Ostbrandenburg
Logenstraße 12
15230 Frankfurt (Oder)
Deutschland
tel.: +49335 55345922
tel.: +49335 55345903
e-mail: integra@kowa-ffo.de
Homepage
Speaks the following languages: deutsch, polnisch, englisch
IQ Netzwerk Brandenburg

IQ für Arbeitgeber - Beratungsstelle
bbw Bildungszentrum Ostbrandenburg GmbH
Potsdamer Straße 1-2
15234 Frankfurt (Oder)
Deutschland
tel.: +49 335 5569 322
tel.: +49 335 5569 403
e-mail: joanna.rynkiewicz@bbw-ostbrandenburg.de
Homepage
Speaks the following languages: deutsch, englisch, polnisch
IQ für Arbeitgeber - Beratungsstelle

Kofinanziert aus Mitteln des Europäischen Fonds für regionale Entwicklung
Operationelles Programm zur grenzübergreifenden Zusammenarbeit Polen - Wojewodschaft Lubuskie - Brandenburg 2007-2013
IHK Projektgesellschaft mbH
Wojewódzki Zakład Doskonalenia Zawodowego w Gorzowie Wlkp.